1. We respect your privacy
(a) FARMap respects your right to privacy and is committed to safeguarding the privacy of our customers
and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988
(Cth). This policy sets out how we collect and treat your personal information.
(b) "Personal information" is information we hold which is identifiable as being about you.
2. Collection of personal information
(a) FARMap will, from time to time, receive and store personal information you
enter onto our website, provided to us directly or given to us in other forms.
(b) You may provide basic information such as your name, phone number, address and email address to
enable us to send information, provide updates and process your product or service order. We may collect
additional information at other times, including but not limited to, when you provide feedback, when you
provide information about your personal or business affairs, change your content or email preference,
respond to surveys and/or promotions, provide financial or credit card information, or communicate with our
customer support.
(c) Additionally, we may also collect any other information you provide while interacting with us.
3. How we collect your personal information
(a) FARMap collects personal information from you in a variety of ways, including when you interact with us
electronically or in person, when you access our website and when we provide our services to you. We
may receive personal information from third parties. If we do, we will protect it as set out in this Privacy
Policy.
4. Use of your personal information
(a) FARMap may use personal information collected from you to provide you
with information, updates and our services. We may also make you aware of new and additional products,
services and opportunities available to you. We may use your personal information to improve our products
and services and better understand your needs.
(b) FARMap may contact you by a variety of measures including, but not limited to telephone, email, sms or
mail.
5. Disclosure of your personal information
(a) We may disclose your personal information to any of our employees, officers,
insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the
purposes set out in this Policy. Personal information is only supplied to a third party when it is required for
the delivery of our services.
(b) We may from time to time need to disclose personal information to comply with a legal requirement,
such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in
response to a law enforcement agency request.
(c) We may also use your personal information to protect the copyright, trademarks, legal rights, property or
safety of FARMap, www.farmap.com.au, its customers or third parties.
(d) Information that we collect may from time to time be stored, processed in or transferred between parties
located in countries outside of Australia.
(e) If there is a change of control in our business or a sale or transfer of business assets, we reserve the
right to transfer to the extent permissible at law our user databases, together with any personal information
and non-personal information contained in those databases. This information may be disclosed to a
potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose
information in good faith and where required by any of the above circumstances.
(f) By providing us with personal information, you consent to the terms of this Privacy Policy and the types
of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will
request that the third party follow this Policy regarding handling your personal information.
6. Security of your personal information
(a) FARMap is committed to ensuring that the information you provide to us is
secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical,
electronic and managerial procedures to safeguard and secure information and protect it from misuse,
interference, loss and unauthorised access, modification and disclosure.
(b) The transmission and exchange of information is carried out at your own risk. We
cannot guarantee the security of any information that you transmit to us, or receive from us. Although we
take measures to safeguard against unauthorised disclosures of information, we cannot assure you that
personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy
Policy.
7. Access to your personal information
(a) You may request details of personal information that we hold about you in
accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for
the provision of information. If you would like a copy of the information, which we hold about you or believe
that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please
email us at: sales@farmap.com.au.
(b) We reserve the right to refuse to provide you with information that we hold about you, in certain
circumstances set out in the Privacy Act.
8. Complaints about privacy
(a) If you have any complaints about our privacy practises, please feel free to send in details of your
complaints to sales@farmap.com.au, Victoria. We take complaints very seriously and will respond shortly
after receiving written notice of your complaint.
9. Changes to Privacy Policy
(a) Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any
time, in our sole discretion and all modifications will be effective immediately upon our posting of the
modifications on our website or notice board. Please check back from time to time to review our Privacy
Policy.
10. Website
(a) When you visit our website
When you come to our website (www.farmap.com.au) we may collect certain information such as browser
type, operating system, website visited immediately before coming to our site, etc. This information is used
in an aggregated manner to analyse how people use our site, such that we can improve our service.
(b) Cookies
We may from time to time use cookies on our website. Cookies are very small files which a website uses to
identify you when you come back to the site and to store details about your use of the site. Cookies are not
malicious programs that access or damage your computer. Most web browsers automatically accept
cookies but you can choose to reject cookies by changing your browser settings. However, this may
prevent you from taking full advantage of our website.
Our website may from time to time use cookies to analyses website traffic and help us provide a better
website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors
through third party services such as Google Adwords. These ads may appear on this website or other
websites you visit.
(c) Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are
meant for your convenience only. Links to third party websites do not constitute sponsorship or
endorsement or approval of these websites. Please be aware that FARMap is not responsible for the
privacy practises of other such websites. We encourage our users to be aware, when they leave our
website, to read the privacy statements of each and every website that collects personal identifiable
information.
Approved by
Sam Baulch
Date: 10 July 2024